A Critical Model for Achieving the Global Quality in ISO 9001 Certified Engineering Educational Institutions

Abstract

The technical institutes of India are seeking to create enough engineering graduates needed by employers. However, the capability to improve the quality of the average Indian engineering graduates has not yet been disclosed. The researchers of this paper suggested a critical model of integrated quality management systems (IQMS) with twenty key elements (IQMS 20-KE), which is nothing more than a package of global management concepts such as ISO 9001: 2015 QMS, ISO 14001: 2015 EMS, ISO 45001 OH & SM, Knowledge Management (KM), Lean Management (LM), 6-σ (DMAIC methodology) and TQM concepts. In general, the outcome of IQMS is to meet customer expectations and improve the work culture of the institution. Efforts have been made to elucidate the applications of IQMS model in the engineering education.